Brought in car first thing Friday morning with what I suspected was a bad bearing. Friday is a very busy day for them, and they were already pretty booked. I told Juan I needed to get car back same day, because driving on a long road trip and that was my last chance to fix before. It took them all day to do the bearing, because he had to sub out part of the work. But Juan made sure I got the car back before they closed, and all work performed correctly. Very satisfied.